Privacy Policy

The following Privacy Policy applies to personal data of the User when visiting JemLit.com and it is not applicable to online websites or services outside of JemLit's control.

JemLit ensures the processing of personal information is always in accordance with the applicable laws and regulations.

Please read through the entire Privacy Policy before using JemLit.com to make informed decisions. When You register an account and/or use JemLit, You accept and agree to the following Privacy Policy. If You do not accept this Privacy Policy, do not use JemLit.com.

  1. Information Collected

JemLit may collect personal and non-personal information about the User, in particular:

Registration details. JemLit collects any information provided by the User when registering a new account, including (but not limited to): the information provided by the User to verify his/her identity, the information updated or corrected by the User after registration, and all other information JemLit may ask to add, etc. Such information may include first and last name, gender, birth date, address, ID, e-mail address, phone number, etc. In case the User provides more information, JemLit may collect it too. 

Correspondence. JemLit may collect information contained in any correspondence with the User via contact forms, live chat on JemLit.com, emails, phone calls, or any other available communication source.

Activity Details. JemLit may record information about the User's activity on JemLit.com, including but not limited to details of unboxing, deposits, bonuses, promotions, game session duration, visits, traffic data, location data, weblogs, information, and communication on JemLit.com. Such information may be collected using cookies. For more information on cookies please read the Cookies policy.

Payment Information. JemLit may collect payment information of the User, such as deposits, withdrawals, credit/debit card details, and bank account details.

Device Information. JemLit may collect specific types of connection details, information about devices software or hardware which may identify the User to make the services offered more secure and efficient.

  1. Why We Collect Information

When You provide Your personal information and register an account with JemLit, and make any relevant updates, You agree and allow JemLit to process and disclose Your personal data for the purposes pointed out in this Privacy Policy.

All the information JemLit collects, including personal information, is used for lawful purposes. In particular JemLit collects information to:

  • monitor and provide the services offered on JemLit.com

  • verify the age and identity of users;

  • set up, operate, and manage the User account;

  • keep informed and communicate with the User;

  • monitor, analyze, and improve JemLit.com’s performance and functionality;

  • carry out risk management;

  • statistical and marketing purposes; 

  • customer research, surveys, and analyses;

  • provide the User with information about promotions, bonuses, and products and services available on JemLit.com;

  • operate, protect, improve, optimize, and personalize the experience on JemLit.com;

  • prevent fraud, irregular unboxing, money laundering, and cheating; 

  • comply with the laws and regulations;

  • comply with contractual obligations.

  1. Data Retention

JemLit will keep Your information for as long as it is necessary to fulfill the purposes for which You gave consent (see paragraph n. 2 above) unless a longer retention period is required or permitted by applicable law.

Generally, we will retain information for a maximum of 10 years after the termination of Your account.

JemLit will take all necessary steps to ensure the privacy of Your information. 

  1. Why We May Share Personal Information

JemLit may share personal information provided by the User or other information for the following reasons:

  • with third parties that work with JemLit, for delivering to users secure, efficient, and legal services;

  • upon request by governmental and/or regulatory authorities. JemLit may also disclose Your personal data to regulatory bodies if there is a suspicion that You may be involved in a breach of JemLit Terms or governing laws and regulations;

  • third parties that the User has consented to share his/her information with.

  1. Data Access, Rectification, and Portability.

The User, upon request, is entitled to see his/her personal data that JemLit holds. 

The User may ask JemLit to make any necessary changes to ensure that his/her personal information is accurate and kept up to date.

You may ask JemLit for a copy of Your personal information that JemLit keeps about You. JemLit will provide You with a copy of Your personal data held by the Company, after receiving a valid request. JemLit is not responsible for protecting the data that has been received/held by the User.

Any manifestly unfounded or excessive requests, particularly due to their repetitive nature, can be refused. 

The User may ask JemLit to change, correct, or update his/her Personal Data in certain circumstances, especially if it is inaccurate.

The User may ask JemLit to erase some or all of his/her personal information if it is no longer necessary to provide Our services and to comply with Our legal obligations (for example, fraud, anti-money laundering, tax, legal reporting, or auditing obligations) by sending an email at any time to [email protected].

The User has the right to withdraw or decline his/her consent at any time. Keep in mind that the withdrawal of consent cannot affect the lawfulness of processing based on consent given before withdrawal.

Where personal information is processed for direct marketing purposes, the User may ask JemLit to stop processing his/her data for these direct marketing purposes by sending an email at any time to [email protected]